← Back to Home

Privacy Policy

Effective Date: May 2026

World Luxury Renovations ("WLR," "we," "us," "our") respects your privacy. This policy explains how we collect, use, and protect your personal information when you use our website worldluxuryrenovations.com or contact us for services.

Information We Collect

We collect information you voluntarily provide through our contact and booking forms: your name, phone number, email address, and project details. We may also collect device and browser data (IP address, browser type, pages visited) through standard server logs hosted by Netlify.

How We Use Your Information

We use your information to respond to your inquiries, schedule consultations, provide estimates, communicate about your project, and improve our services. We do not use your information for any purpose other than delivering our renovation services to you.

Sharing

We do not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers (Netlify for hosting and form processing, Google for analytics if implemented) solely to fulfill our services to you.

SMS/Text Messages

By checking the SMS opt-in box on our booking form, you consent to receive appointment confirmations and project updates via text message from World Luxury Renovations. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance. Your consent to receive SMS is not a condition of purchasing our services.

Cookies & Analytics

As of May 2026, this website does not use cookies or third-party analytics trackers. If we add analytics in the future, we will update this policy and provide appropriate notice.

AI Chat Assistant

Our website includes an AI-powered chat assistant that can answer questions about our services, pricing, and scheduling. Messages you send to the chat assistant are processed by a third-party AI service (Anthropic) via our secure server. Chat messages are not stored permanently, are not linked to your identity, and are not used for marketing purposes. The chat assistant cannot access your personal information unless you voluntarily provide it in a message.

Data Security

We use industry-standard security measures including HTTPS encryption and secure hosting infrastructure (Netlify). However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your contact information for as long as necessary to provide our services and respond to your inquiries. Form submissions are stored on Netlify's secure servers. You may request deletion at any time.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing worldluxuryrenovations@gmail.com or calling (718) 790-1414. We will respond to your request within 30 days.

New York Residents

In accordance with the New York SHIELD Act, we implement reasonable safeguards to protect the security, confidentiality, and integrity of private information including your name, email, and phone number.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact

World Luxury Renovations
Ozone Park, Queens, NY 11417
(718) 790-1414
worldluxuryrenovations@gmail.com